Question 1

What area do you cover?

Accepted Answer

We cover everywhere! Included in the price is a 50 mile radius from Belstead in Suffolk.   Outside of this area we charge £1 per mile over the 50 mile radius. If you are unsure please do contact us and we can give you an exact quote.

Question 2

Do I need to pay a booking fee?

Accepted Answer

Yes. A 25% booking fee is required to secure your photo booth hire and specific date, with the remaining balance due 60 days prior to your event taking place.   This covers admin costs, media and setup of your template.

Question 3

When do I need to pay the balance?

Accepted Answer

You will need to pay the remaining balance 60 days prior to your event taking place. You can choose to pay in one lump sum or instalments at no extra cost.   We prefer a BACS transfer, but can also accept card payments - sorry no cheques or cash.

Question 4

How do I book?

Accepted Answer

Please fill out our contact form on the relevant product page, we can then check your date is free... if it is hurray!   We use a snazzy booking management system for all bookings, so all your quotes, contracts, booking form and invoices can be reached at any time.

Question 5

How will my photos be printed?

Accepted Answer

If you go for our Prints Package, all photos will be printed using a state-of-the-art thermal dye sublimation printer, as used by photo processing companies the world over. This ensures all photos are delivered touch dry and will appear about 15 seconds after the final shot has been captured!

Question 6

Will there be an attendant?

Accepted Answer

Yes. Our booths will always be manned (or womaned!) to make sure you and your guests are taken care of and have the upmost fun... and to deal with any unplanned ctrl/alt/delete moments!

Question 7

How does the guest book work?

Accepted Answer

Two sets of prints per photo session will come out (if you opt for a prints package). One set is for your guests to keep as a memento, the other set is for your guest to place into a Guestbook for you along with a personalized message.   We will direct your guests to an area set up with gel pens and glue and will help to keep your book looking fabulous! The Guestbook makes a fun way for you to enjoy your guests experience and will be given to you at the end of the event.

Question 8

How do we access our gallery?

Accepted Answer

A couple of days after your event we will send you a link, which you can share with your guests, to a password protected gallery where you can view all of the images. If you would like any images containing children removed from the galleries please do let us know.

Question 9

Are you insured?

Accepted Answer

Yes, we carry Public Liability Insurance which we are happy to share with you and your venue if requested.   All our electrical equipment is also PAT tested.

Question 10

How much space does the horsebox need?

Accepted Answer

Rosie's measurements are 4.5 long, 2.3m wide and 2.7m tall, so ideally we need a space 6m long by 4m wide to operate in.

Question 11

Where can we have the horsebox?

Accepted Answer

Technically anywhere, but I’m not sure some venues would like tyre tracks on their beautifully manicured lawns! An ideal surface is level hard standing such as a courtyard, driveway etc. We can go on grass as long as the venue has given their permission - if it looks a little soft we bring pads with us to make sure we don't sink in or damage the ground.   Please do contact us if you are unsure. Rosie is towed along by a Land Rover Discovery so we could get her to the top of Ben Nevis if required!

Question 12

How long does it take to set up?

Accepted Answer

The Horsebox, due to its nature, requires around 1 hour to setup.   We always aim to be at the venue at least 1 hour before the start of your booth hire. All time required for set up/down is included in the price and is not counted as part of your booth hire session.

Question 13

What are idle hours?

Accepted Answer

Idle hours are deemed as any hours before or after the event where a booth is required, but will not be in operation.   Typically idle hours come into play in situations where it is not possible to set up or take away a booth directly before or after an event, or where a client wishes to hire the booth for the entire day as a feature, but does not actually require it to be in use. All idle hours are charged at £30 per hour. We will discuss with you beforehand the exact timings of your hire. Unless specifically requested it is rare that idle hours are used.

Question 14

So... if it goes dark does the horsebox stop working?

Accepted Answer

Nope!   When we designed the horsebox we did some bonkers maths and other really tricky calculations to ensure we can run in the dark!

Question 15

Is the booth suitable for children?

Accepted Answer

Yes, all are welcome, young and old, however we do ask that children are supervised by a responsible adult.

Question 16

Do we have to pay a damage deposit?

Accepted Answer

No. But should there be any damage caused to the booth, props or equipment other than general wear and tear then an invoice will be sent to you for the replacement cost. This is outlined further in the terms and conditions.

Question 17

Does the booth come fully decorated?

Accepted Answer

Yes!  The booth comes fully decorated inside and out, just like you see in the photos.  There might be some slight variation where we add/swap things out to keep it fresh but pretty much what you see is what you get!   We can, for an extra charge, match your colour scheme where possible such as bunting and ribbons.  If this is something you would be interested in please contact us.

Question 18

What area do you cover?

Accepted Answer

We cover everywhere! Included in the price is a 50 mile radius from Southminster in Essex.   Outside of this area we charge £1 per mile over the 50 mile radius. If you are unsure please do contact us and we can give you an exact quote.

Question 19

Do I need to pay a booking fee?

Accepted Answer

Yes. A 25% booking fee is required to secure your photo booth hire and specific date, with the remaining balance due 60 days prior to your event taking place.   This covers admin costs, media and setup of your template.

Question 20

When do I need to pay the balance?

Accepted Answer

You will need to pay the remaining balance 60 days prior to your event taking place. You can choose to pay in one lump sum or instalments at no extra cost.   We prefer a BACS transfer, but can also accept card payments - sorry no cheques or cash.

Question 21

How do I book?

Accepted Answer

Please fill out our contact form on the relevant product page, we can then check your date is free... if it is hurray!   We use a snazzy booking management system for all bookings, so all your quotes, contracts, booking form and invoices can be reached at any time.

Question 22

How will my photos be printed?

Accepted Answer

If you go for our Prints Package, all photos will be printed using a state-of-the-art thermal dye sublimation printer, as used by photo processing companies the world over. This ensures all photos are delivered touch dry and will appear about 15 seconds after the final shot has been captured!

Question 23

Will there be an attendant?

Accepted Answer

Yes. Our booths will always be manned (or womaned!) to make sure you and your guests are taken care of and have the upmost fun... and to deal with any unplanned ctrl/alt/delete moments!

Question 24

How does the guest book work?

Accepted Answer

Two sets of prints per photo session will come out (if you opt for a prints package). One set is for your guests to keep as a memento, the other set is for your guest to place into a Guestbook for you along with a personalized message.   We will direct your guests to an area set up with gel pens and glue and will help to keep your book looking fabulous! The Guestbook makes a fun way for you to enjoy your guests experience and will be given to you at the end of the event.

Question 25

Are you insured?

Accepted Answer

Yes, we carry Public Liability Insurance which we are happy to share with you and your venue if requested.   All our electrical equipment is also PAT tested.

Question 26

How much space does the Lite Booth need?

Accepted Answer

The Lite Booth can be set up anywhere out of the elements, we just need an area 2.5 meters square.

Question 27

How long does it take to set up?

Accepted Answer

Our Lite Booth can be set up in as little as 15 mins, without a backdrop.   We always aim to be at the venue at least 1 hour before the start of your booth hire. All time required for set up/down is included in the price and is not counted as part of your booth hire session.

Question 28

How can I share my images?

Accepted Answer

Your images can be shared via email direct from the booth.

Question 29

Do we need an internet connection?

Accepted Answer

The simple answer is yes!     We require, preferably, access to a high speed WiFi connection if your venue has one.   If they don't or we are in the middle of a field we bring a 4G router which can connect to the strongest mobile signal.  We check the mobile signal at your venue before accepting your booking so an accurate address is essential.

Question 30

Can I do Gif's / Boomerangs?

Accepted Answer

Yes you can, and they can be shared directly from the booth

Question 31

What are idle hours?

Accepted Answer

Idle hours are deemed as any hours before or after the event where a booth is required, but will not be in operation.   Typically idle hours come into play in situations where it is not possible to set up or take away a booth directly before or after an event, or where a client wishes to hire the booth for the entire day as a feature, but does not actually require it to be in use. All idle hours are charged at £30 per hour. We will discuss with you beforehand the exact timings of your hire. Unless specifically requested it is rare that idle hours are used.

Question 32

Is the booth suitable for children?

Accepted Answer

Yes, all are welcome, young and old, however we do ask that children are supervised by a responsible adult.

Question 33

Do we have to pay a damage deposit?

Accepted Answer

No. But should there be any damage caused to the booth, props or equipment other than general wear and tear then an invoice will be sent to you for the replacement cost. This is outlined further in the terms and conditions.

Question 34

My venue has a great area so I don't need a backdrop for the Lite Booth - is this ok?

Accepted Answer

Yes is the short answer - just mark this on our booking form.

Frequently asked questions

Gecko Films

TERMS & CONDITIONS