FAQ's

Lite Booth questions

What area do you cover?

We cover everywhere! Included in the price is a 50 mile radius from Southminster in Essex. Outside of this area we charge £1 per mile over the 50 mile radius. If you are unsure please do contact us and we can give you an exact quote.



How will my photos be printed?

If you go for our Prints Package, all photos will be printed using a state-of-the-art thermal dye sublimation printer, as used by photo processing companies the world over. This ensures all photos are delivered touch dry and will appear about 15 seconds after the final shot has been captured!



Will there be an attendant?

Yes. Our booths will always be manned (or womaned!) to make sure you and your guests are taken care of and have the upmost fun... and to deal with any unplanned ctrl/alt/delete moments!



How does the guest book work?

Two sets of prints per photo session will come out (if you opt for a prints package). One set is for your guests to keep as a memento, the other set is for your guest to place into a Guestbook for you along with a personalized message. We will direct your guests to an area set up with gel pens and glue and will help to keep your book looking fabulous! The Guestbook makes a fun way for you to enjoy your guests experience and will be given to you at the end of the event.



My venue has a great area so I don't need a backdrop for the Lite Booth - is this ok?

Yes is the short answer - just mark this on our booking form.



How much space does the Lite Booth need?

The Lite Booth can be set up anywhere out of the elements, we just need an area 2.5 meters square.



Are you insured?

Yes, we carry Public Liability Insurance which we are happy to share with you and your venue if requested. All our electrical equipment is also PAT tested.



How long does it take to set up?

Our Lite Booth can be set up in as little as 15 mins, without a backdrop. We always aim to be at the venue at least 1 hour before the start of your booth hire. All time required for set up/down is included in the price and is not counted as part of your booth hire session.



How can I share my images?

Your images can be shared via email direct from the booth.



Do we need an internet connection?

The simple answer is yes! We require, preferably, access to a high speed WiFi connection if your venue has one. If they don't or we are in the middle of a field we bring a 4G router which can connect to the strongest mobile signal. We check the mobile signal at your venue before accepting your booking so an accurate address is essential.



Can I do Gif's / Boomerangs?

Yes you can, and they can be shared directly from the booth



What are idle hours?

Idle hours are deemed as any hours before or after the event where a booth is required, but will not be in operation. Typically idle hours come into play in situations where it is not possible to set up or take away a booth directly before or after an event, or where a client wishes to hire the booth for the entire day as a feature, but does not actually require it to be in use. All idle hours are charged at £30 per hour. We will discuss with you beforehand the exact timings of your hire. Unless specifically requested it is rare that idle hours are used.



Do I need to pay a booking fee?

Yes. A 25% booking fee is required to secure your photo booth hire and specific date, with the remaining balance due 60 days prior to your event taking place. This covers admin costs, media and setup of your template.



How do I book?

Please fill out our contact form on the relevant product page, we can then check your date is free... if it is hurray! We use a snazzy booking management system for all bookings, so all your quotes, contracts, booking form and invoices can be reached at any time.



When do I need to pay the balance?

You will need to pay the remaining balance 60 days prior to your event taking place. You can choose to pay in one lump sum or instalments at no extra cost. We prefer a BACS transfer, but can also accept card payments - sorry no cheques or cash.



Is the booth suitable for children?

Yes, all are welcome, young and old, however we do ask that children are supervised by a responsible adult.



Do we have to pay a damage deposit?

No. But should there be any damage caused to the booth, props or equipment other than general wear and tear then an invoice will be sent to you for the replacement cost. This is outlined further in the terms and conditions.



Horsebox questions

How do we access our gallery?

A couple of days after your event we will send you a link, which you can share with your guests, to a password protected gallery where you can view all of the images. If you would like any images containing children removed from the galleries please do let us know.



Are you insured?

Yes, we carry Public Liability Insurance which we are happy to share with you and your venue if requested. All our electrical equipment is also PAT tested.



How much space does the horsebox need?

Rosie's measurements are 4.5 long, 2.3m wide and 2.7m tall, so ideally we need a space 6m long by 4m wide to operate in.



How can I share my images with the Digital Package?

Your images can be shared via email direct from the booth.



Where can we have the horsebox?

Technically anywhere, but I’m not sure some venues would like tyre tracks on their beautifully manicured lawns! An ideal surface is level hard standing such as a courtyard, driveway etc. We can go on grass as long as the venue has given their permission - if it looks a little soft we bring pads with us to make sure we don't sink in or damage the ground. Please do contact us if you are unsure. Rosie is towed along by a Land Rover Discovery so we could get her to the top of Ben Nevis if required!



Do we need an internet connection for the Digital Package?

The simple answer is yes! We require, preferably, access to a high speed WiFi connection if your venue has one. If they don't or we are in the middle of a field we bring a 4G router which can connect to the strongest mobile signal. We check the mobile signal at your venue before accepting your booking so an accurate address is essential.



How long does it take to set up?

The Horsebox, due to its nature, requires around 1 hour to setup. We always aim to be at the venue at least 1 hour before the start of your booth hire. All time required for set up/down is included in the price and is not counted as part of your booth hire session.



What are idle hours?

Idle hours are deemed as any hours before or after the event where a booth is required, but will not be in operation. Typically idle hours come into play in situations where it is not possible to set up or take away a booth directly before or after an event, or where a client wishes to hire the booth for the entire day as a feature, but does not actually require it to be in use. All idle hours are charged at £30 per hour. We will discuss with you beforehand the exact timings of your hire. Unless specifically requested it is rare that idle hours are used.



Do I need to pay a booking fee?

Yes. A 25% booking fee is required to secure your photo booth hire and specific date, with the remaining balance due 60 days prior to your event taking place. This covers admin costs, media and setup of your template.



How do I book?

Please fill out our contact form on the relevant product page, we can then check your date is free... if it is hurray! We use a snazzy booking management system for all bookings, so all your quotes, contracts, booking form and invoices can be reached at any time.



When do I need to pay the balance?

You will need to pay the remaining balance 60 days prior to your event taking place. You can choose to pay in one lump sum or instalments at no extra cost. We prefer a BACS transfer, but can also accept card payments - sorry no cheques or cash.



So... if it goes dark does the horsebox stop working?

Nope! When we designed the horsebox we did some bonkers maths and other really tricky calculations to ensure we can run in the dark!



Is the booth suitable for children?

Yes, all are welcome, young and old, however we do ask that children are supervised by a responsible adult.



Do we have to pay a damage deposit?

No. But should there be any damage caused to the booth, props or equipment other than general wear and tear then an invoice will be sent to you for the replacement cost. This is outlined further in the terms and conditions.



Does the booth come fully decorated?

Yes! The booth comes fully decorated inside and out, just like you see in the photos. There might be some slight variation where we add/swap things out to keep it fresh but pretty much what you see is what you get! We can, for an extra charge, match your colour scheme where possible such as bunting and ribbons. If this is something you would be interested in please contact us.



Can I do Gif's / Boomerangs?

Not at the moment, but we hope to be able to bring this feature to the horsebox soon.



What area do you cover?

We cover everywhere! Included in the price is a 50 mile radius from Southminster in Essex. Outside of this area we charge £1 per mile over the 50 mile radius. If you are unsure please do contact us and we can give you an exact quote.



How will my photos be printed?

If you go for our Prints Package, all photos will be printed using a state-of-the-art thermal dye sublimation printer, as used by photo processing companies the world over. This ensures all photos are delivered touch dry and will appear about 15 seconds after the final shot has been captured!



Will there be an attendant?

Yes. Our booths will always be manned (or womaned!) to make sure you and your guests are taken care of and have the upmost fun... and to deal with any unplanned ctrl/alt/delete moments!



How does the guest book work?

Two sets of prints per photo session will come out (if you opt for a prints package). One set is for your guests to keep as a memento, the other set is for your guest to place into a Guestbook for you along with a personalized message. We will direct your guests to an area set up with gel pens and glue and will help to keep your book looking fabulous! The Guestbook makes a fun way for you to enjoy your guests experience and will be given to you at the end of the event.