Frequently asked questions
What area do you cover?
We cover everywhere! Included in the price is a 50 mile radius from Southminster in Essex. Outside of this area we charge 50p per mile each way. So, for example, if you are in Swaffham you would pay an additional £16 (Swaffham is 16 miles outside of the radius, so 16 miles x 2 = 32 miles @ 50p per mile = £16). If you are unsure please do contact us and we can give you an exact quote.
How will my photos be printed?
If you go for our Prinst Package, all photos will be printed using a state-of-the-art thermal dye sublimation printer, as used by photo processing companies the world over. This ensures all photos are delivered touch dry and will appear about 10 seconds after the final shot has been captured!
Will there be an attendant?
Yes. Our booth will always be manned (or womaned!) to make sure you and your guests are taken care of and have the upmost fun... and to deal with any unplanned ctrl/alt/delete moments!
How does the guest book work?
Two sets of prints per photo session will come out. One set is for your guests to keep as a memento, the other set is for your guest to place into a Guestbook for you along with a personalized message.
How do we access our gallery?
A couple of days after your event we will send you a link, which you can share with your guests, to a password protected gallery where you can view all of the images. If you would like any images containing children removed from the galleries please do let us know.
What is the live feed gallery?
Dependant on a good 4G phone signal or access to a stable WiFi link we are now able to offer a live gallery during the booth session. There will be a QR code for guests to scan which will link them to the gallery as it updates!!!
Are you insured?
Oh course we are! we carry Public Liability Insurance which we are happy to share with you and your venue if requested.
How much space does the horsebox need?
Rosie's measurements are 4.5 long, 2.7m wide and 2.3m tall, so ideally we need a space 6m long by 4m wide to operate in.
How can I share my images with the Digital Package?
Your images can be shared via email and text along with uploads to Instagram, Facebook and Twitter. If you are an Apple user you can also AirDrop your images.
Where can we have the horsebox?
Do we need an internet connection for the Digital Package?
The simple answer is yes!
How long does it take to set up the booths?
Both booths take around 45 - 60 minutes to set up.
What are idle hours?
Idle hours are deemed as any hours before or after the event where a booth is required, but will not be in operation.
Do I need to pay a booking fee?
Yes. A £150 booking fee is required to secure your photo booth hire and specific date, with the remaining balance due 4 weeks prior to your event taking place.
How do I book?
Please fill out our contact form, we can then check your date is free... if it is horray!
When do I need to pay the balance?
You will need to pay the remaining balance 60 days prior to your event taking place. You can choose to pay in one lump sum or instalments at no extra cost.
So... if it goes dark does the horsebox stop working?
Is the booth suitable for children?
Yes, all are welcome, young and old, however we do ask that children are supervised by a responsible adult.
Do we have to pay a damage deposit?
No. But should there be any damage caused to the booth, props or equipment other than general wear and tear then an invoice will be sent to you for the replacement cost. This is outlined further in the terms.